I'd like to cancel and get a refund for May
De elena.vasquez@brightline-ops.example · Elena Vasquez · postmark_inbound / postmark
Ticket du client
Hi — we've decided to move off the platform. Can you cancel our subscription immediately and refund the May invoice? Account: brightline-ops. Thanks.
Réponse rédigée
Objet : Re: I'd like to cancel and get a refund for May
Classification + signaux
- Sujet
- refund_request
- Urgence
- medium
- Sentiment
- neutral
- Confiance
- 0.95
- Article de base de connaissances
- —
- Score de base de connaissances
- —
- Coût LLM
- $0.0140
- Correspondances de données personnelles
- 0
Verdict du superviseur
requires_human_review — 1 problème(s)
- [warning] Sensitive policy — Keep this in human review because it concerns refunds or deletion rights.
Rapport de travail IA
- 09:30:00 ticket.received [system]
- 09:30:38 draft.prepared_from_approved_sources [ai_role] 2¢
- 09:30:51 review.required [supervisor]