These Terms of Service (the Terms) are a binding agreement between GlobalDeal Inc., a Delaware corporation doing business as Ataski, and the organization that creates a workspace or otherwise uses our AI workforce platform (the Service). The Service lets you activate subscription AI employees that draft and — where you configure it — send communications, schedule meetings, write to your systems, and generate analysis on your behalf. By creating a workspace, clicking to accept, or using the Service, you agree to these Terms. The Service is for business use only and accepting on behalf of an entity requires authority to bind it. Access is authenticated through WorkOS; you are responsible for your credentials and for all activity under your workspace. Our processing of personal data is governed by our Data Processing Agreement and Privacy Policy.
The Service is sold on subscription tiers, each carrying a per-tier ceiling described on the pricing page (for example, monitored-customer, account, ticket, or resolution limits). A ceiling is a hard limit — when reached, the workspace must upgrade, downgrade, or remove monitored items before more can be added; included allowances do not roll over unless stated. Some roles also bill usage-based metered charges for activity above the included allowance (for example, per-resolution or per-send overages), measured by Ataski and billed in arrears. Billing is processed by Stripe; you authorize charges to your payment method for all subscription fees and metered usage. Fees are exclusive of taxes, which are added and calculated via Stripe Tax based on your billing location. Subscriptions auto-renew at the then-current rate unless cancelled before the renewal date via the Stripe customer portal or your workspace settings; cancellation stops future renewals but is not a retroactive refund, and accrued metered usage remains payable. Except where required by law or a signed order, fees (including unused allowances and incurred overages) are non-refundable. We may change pricing for a renewal term with at least 30 days' notice.
Customer agrees not to split a single logical organization across multiple tenants to circumvent per-tier customer limits. Tenants found to be operating the same organization (detected via domain overlap, payment instrument overlap, or org-name similarity) may be merged or suspended without refund.
Detection signals reviewed by Ataski operations include but are not limited to: shared payment instruments (Stripe customer ID overlap across multiple workspaces); shared corporate email domain across multiple workspaces; high textual similarity between workspace names (Levenshtein similarity at or above 0.85). Findings are advisory — operations contacts the affected accounts before any consolidation, and the customer has 30 days to either upgrade to a single higher-tier subscription or split the workspaces into independently operated legal entities.
A workspace that ignores notice or repeats the pattern after a consolidation will be suspended without refund. A workspace that cooperates by upgrading retains all historical data, all classifications, all diary entries — no data is destroyed by the consolidation.
AI output. Output is produced by AI and may be inaccurate or incomplete; you are responsible for reviewing it before relying on it or sending it. Human-in-the-loop review is available for every role, and for any role you place in an autonomous (auto-send or auto-act) mode you opt in and remain fully responsible. The Service does not provide legal, tax, accounting, financial, or other professional advice, and roles carry an explicit capability matrix of what they do and do not do. Autonomous actions. When you connect an account (such as your Google or Microsoft mailbox, CRM, calendar, or accounting system) and configure a role, you instruct and authorize Ataski to act within the scope you set — including sending email from your own connected mailbox (under your own From address and DKIM/SPF/DMARC; Ataski does not send your outreach from @ataski.com), scheduling meetings, and writing to your CRM. You are responsible for the content, recipients, timing, and lawfulness of every action you configure. Acceptable use & anti-spam. You represent that you have a lawful basis and any required consent for every contact and list you process, and that your use complies with all applicable laws — including CAN-SPAM, CASL, GDPR/ePrivacy, and AI- and bot-disclosure laws (such as California SB 1001). You are the sender of record for your outbound, will honor opt-out requests, and will not use the Service for any unlawful, infringing, deceptive, or abusive purpose. Ataski provides tools, not legal cover. Where a role joins a live meeting, you are responsible for compliance with the recording and consent laws of every participant's jurisdiction. Data ownership. All Customer Data (submitted data and generated output) is owned by the Customer; you grant Ataski a license to host and process it solely to provide and secure the Service. Ataski owns the platform and all related software; feedback you give is licensed to us without restriction. Ataski stores Customer Data for the subscription term and for 30 days after cancellation, after which it is permanently deleted (the /api/export endpoint provides a self-service export at any time during this window). Our processing of personal data is governed by the Data Processing Agreement; the sub-processor list is at /legal/subprocessors.
Customer LLM usage is bounded by per-customer daily caps and per-tenant kill switches. Spend that approaches a cap is surfaced on the per-workspace usage dashboard; Customer is responsible for adjusting routing thresholds and pause toggles on their workspace. Ataski reserves the right to pause a workspace's daily processing if abuse, runaway loops, or legal/regulatory action makes continued operation untenable.
The Service is provided "as is" and "as available," and to the maximum extent permitted by law Ataski disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement, and does not warrant that Output will be accurate, uninterrupted, or error-free. Drafted communications and analyses are advisory; Customer is responsible for reviewing every message or result before approving send or relying on it, and Ataski is not liable for downstream commercial consequences of communications or actions the Customer chose to ship. To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages or for lost profits, revenue, data, or goodwill, and Ataski's total aggregate liability arising out of or relating to the Service and these Terms will not exceed the fees paid by the Customer to Ataski in the 12 months preceding the claim. Customer will defend and indemnify Ataski against third-party claims arising from Customer Data, the communications and actions Customer configures or sends, Customer's breach of these Terms or applicable law, or Customer's use of a connected third-party service in violation of that provider's terms. These Terms are governed by the laws of the State of Delaware, with disputes subject to the exclusive jurisdiction of the state and federal courts located in Delaware (a party may still seek injunctive relief to protect its IP or confidential information). Each party keeps the other's non-public information confidential. Either party may terminate for uncured material breach on 30 days' notice; Ataski may suspend the Service for non-payment, abuse, security risk, or legal requirement.
Ataski may update these Terms with at least 30 days' written notice to the workspace owner email. Continued use of the Service after the effective date constitutes acceptance. These Terms, together with the DPA, Privacy Policy, sub-processor list, and any signed order, are the entire agreement between the parties; if you do not agree to an update, your remedy is to cancel before the effective date.
The Service is operated by GlobalDeal Inc., a Delaware C-Corporation, doing business as Ataski. Mailing address:
GlobalDeal Inc.