Question about my May invoice — line item I don't recognize
De marcus.delaney@delaneyfinance.example · Marcus Delaney · postmark_inbound / postmark
Ações
Ticket do cliente
Hi — on my May invoice there's a line for 'Overage: Concurrent Users — 8 seats' for $128 but my plan should include 25 seats. Can you take a look? Account is delaney-finance. Thanks, Marcus.
Resposta rascunhada
Assunto: Re: Question about my May invoice — line item I don't recognize
Classificação + sinais
- Tópico
- billing_question
- Urgência
- medium
- Sentimento
- neutral
- Confiança
- 0.88
- Artigo da base de conhecimento
- d3130002-aaaa-4a0a-8a0a-d3130002aaaa
- Pontuação da base de conhecimento
- 0.94
- Custo de LLM
- $0.0220
- Correspondências de PII
- 0
Veredito do supervisor
approved
Relatório de Trabalho de IA
- 15:18:00 ticket.received [system]
- 15:18:38 draft.prepared_from_approved_sources [ai_role] 2¢
- 15:18:51 review.required [supervisor]