Question about my May invoice — line item I don't recognize
От marcus.delaney@delaneyfinance.example · Marcus Delaney · postmark_inbound / postmark
Действия
Обращение клиента
Hi — on my May invoice there's a line for 'Overage: Concurrent Users — 8 seats' for $128 but my plan should include 25 seats. Can you take a look? Account is delaney-finance. Thanks, Marcus.
Черновик ответа
Тема: Re: Question about my May invoice — line item I don't recognize
Классификация и сигналы
- Тема
- billing_question
- Срочность
- medium
- Настроение
- neutral
- Уверенность
- 0.88
- Статья базы знаний
- d3130002-aaaa-4a0a-8a0a-d3130002aaaa
- Оценка базы знаний
- 0.94
- Стоимость LLM
- $0.0220
- Совпадения PII
- 0
Вердикт ИИ-супервизора
approved
Отчёт о работе ИИ
- 15:18:00 ticket.received [system]
- 15:18:38 draft.prepared_from_approved_sources [ai_role] 2¢
- 15:18:51 review.required [supervisor]