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Executive Business Review

cus_helix_cloud

ARR

$120000

Renews

2026-07-13

Days to renewal

52

Classification

at risk

This account carries elevated renewal risk. Watch the factors and evidence below and run the recommended play to protect the renewal.

Generated 2026-07-21

25-week health trend

Weekly signal score across 14 observed weeks (higher = more at-risk).

2026-02-16 · 40 · standard 2026-02-23 · 43 · standard 2026-03-02 · 39 · standard 2026-03-09 · 46 · at risk 2026-03-16 · 51 · at risk 2026-03-23 · 48 · at risk 2026-03-30 · 54 · at risk 2026-04-06 · 52 · at risk 2026-04-13 · 57 · at risk 2026-04-20 · 55 · at risk 2026-04-27 · 58 · at risk 2026-05-04 · 56 · at risk 2026-05-11 · 59 · at risk 2026-05-18 · 58 · at risk
Likely churn At risk Standard Expansion

Risk factor breakdown

Factor Weight Current Contribution
payment history 0.40 0.28 0.112
usage trend 0.30 0.72 0.216
champion status 0.20 0.50 0.100
support sentiment 0.10 0.45 0.045
Total score 0.473

Evidence highlights

Mixpanel (1)

  • mixpanel:mp_helix_seats Seat utilization fell from 78% to 41% after the Q1 reorg; 12 of 22 active seats logged 0 hours in the last 30 days. · 2026-05-17

Stripe (1)

  • stripe:in_helixRENEW Upcoming invoice $120,000 due in 52 days; auto-renew on — the largest account in the at-risk band. · 2026-05-15

Recommended play

usage review workshop Expected lift: medium

A reorg halved active usage on a six-figure account. A usage- review workshop re-anchors realized value with the new team before the renewal decision.

mixpanel:mp_helix_seats

Renewal timeline

No activity on record for this account yet.

What we're watching