Where does my data live? GDPR posture question
From jordan.miller@lighthousedata.example · Jordan Miller · postmark_inbound / postmark
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Customer ticket
Hi — our DPO is asking where customer data is stored, what the retention policy is, and whether there's an EU data-residency option. Workspace: lighthouse-data. Thanks, Jordan.
Resolved reply
Drafted in English — detected from the customer's message.
Subject: Re: Where does my data live? GDPR posture question
Classification + signals
- Topic
- Compliance Question
- Urgency
- Medium
- Sentiment
- Neutral
- Confidence
- 0.84
Grounding
Every claim in this reply was checked word-for-word against your knowledge base before it reached you.
Source: Data residency, retention and EU hosting Retrieval 94%
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“Customer-owned data is retained for the life of the workspace plus 30 days after offboarding, with an automatic purge on day 31.”
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“EU data residency is available on the Business plan and above; the workspace is pinned to eu-central-1.”
2 claim(s) verified against the source text.
Supervisor verdict
Approved
History
- 06:30 Ticket Received
- 06:30 Draft Prepared From Approved Sources
- 06:30 Review Required