Webhook for invoice.created is firing twice
From alex.tan@coastalcommerce.example · Alex Tan · postmark_inbound / postmark
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Customer ticket
Hi — our webhook endpoint is receiving every invoice.created event twice, ~3 seconds apart, since Monday. Our idempotency key handling is fine, just wanted to flag the duplicate fires. Workspace: coastal-commerce.
Resolved reply
Drafted in English — detected from the customer's message.
Subject: Re: Webhook for invoice.created is firing twice
Classification + signals
- Topic
- Integration Broken
- Urgency
- Low
- Sentiment
- Neutral
- Confidence
- 0.86
Supervisor verdict
Approved
History
- 07:54 Ticket Received
- 07:54 Draft Prepared From Approved Sources
- 07:54 Review Required