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Webhook for invoice.created is firing twice

From alex.tan@coastalcommerce.example · Alex Tan · postmark_inbound / postmark

sent

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Customer ticket

Hi — our webhook endpoint is receiving every invoice.created event twice, ~3 seconds apart, since Monday. Our idempotency key handling is fine, just wanted to flag the duplicate fires. Workspace: coastal-commerce.

Resolved reply

Drafted in English — detected from the customer's message.

Subject: Re: Webhook for invoice.created is firing twice

Classification + signals

Topic
Integration Broken
Urgency
Low
Sentiment
Neutral
Confidence
0.86

Supervisor verdict

Approved

History

  1. 07:54 Ticket Received
  2. 07:54 Draft Prepared From Approved Sources
  3. 07:54 Review Required