Respuestas de clientes
Respuestas a sus cartas: las leemos y preparamos la contestación. Ahora: 4 contestaciones preparadas esperan su aprobación.
No hay ninguna contestación preparada esperándole.
Todavía no hay nada contestado en esta lista.
Nada espera su propia respuesta.
Hello,
Thank you for your message.
We have recorded your dispute about invoice INV-1265. Reminders for this invoice are on hold while we review it.
Attached for reference is a summary of the invoice as recorded in our books. It is a summary, not the original invoice document.
To review it, it would help to have:
- your purchase order number for this order;
- the delivery address and the date the delivery was expected;
- whether any part of the order arrived, and any goods-received note on your side;
Reply to this email with whatever you have, and we will come back to you once we have reviewed it.
If you need anything else, simply reply to this email.
Kind regards,
Northbridge Analytics
This is a courtesy billing reminder sent by Northbridge Analytics about the invoice referenced in this message, which you hold directly with us. We are the original creditor for this invoice; this is not a communication from a third-party debt collector, and nothing in this message is intended as any kind of threat. If you have already paid, or if you believe the invoice or amount is incorrect or in dispute, reply to this email or contact billing@northbridge.example and we will pause reminders on this account while we review it with you. If the timing is simply difficult, let us know and we will work out an arrangement.
ref: ar-quickbooks-1265
This email was drafted with AI assistance on behalf of Northbridge Analytics.
Sale desde su propio correo, en el mismo hilo que el mensaje del cliente.
Editar
En el ejemplo el texto no se puede editar; en su espacio, aquí se abre el editor de la contestación.
Hello,
Thank you for your message.
Here is what our records show for invoice INV-1264:
Purchase order: PO-26066
Items on the invoice:
- Subscription, monthly, Sep 2026: USD 4,800.00
If you need anything else, simply reply to this email.
Kind regards,
Northbridge Analytics
This is a courtesy billing reminder sent by Northbridge Analytics about the invoice referenced in this message, which you hold directly with us. We are the original creditor for this invoice; this is not a communication from a third-party debt collector, and nothing in this message is intended as any kind of threat. If you have already paid, or if you believe the invoice or amount is incorrect or in dispute, reply to this email or contact billing@northbridge.example and we will pause reminders on this account while we review it with you. If the timing is simply difficult, let us know and we will work out an arrangement.
ref: ar-quickbooks-1264
This email was drafted with AI assistance on behalf of Northbridge Analytics.
Sale desde su propio correo, en el mismo hilo que el mensaje del cliente.
Editar
En el ejemplo el texto no se puede editar; en su espacio, aquí se abre el editor de la contestación.
Hello,
Thank you for your message.
As requested, attached is a summary of invoice INV-1272 as recorded in our books. It is a summary, not the original invoice document; if you need the original, reply to this email and we will send it.
The open balance is USD 5,700.00, due on Sep 22, 2026.
How to pay
Pay by bank transfer to:
Account name: Northbridge Analytics
Bank: Example Bank
Account number: SAMPLE0001
Payment reference: INV-1272
Your payment goes directly to Northbridge Analytics; no third party receives or handles it.
If you need anything else, simply reply to this email.
Kind regards,
Northbridge Analytics
This is a courtesy billing reminder sent by Northbridge Analytics about the invoice referenced in this message, which you hold directly with us. We are the original creditor for this invoice; this is not a communication from a third-party debt collector, and nothing in this message is intended as any kind of threat. If you have already paid, or if you believe the invoice or amount is incorrect or in dispute, reply to this email or contact billing@northbridge.example and we will pause reminders on this account while we review it with you. If the timing is simply difficult, let us know and we will work out an arrangement.
ref: ar-quickbooks-1272
This email was drafted with AI assistance on behalf of Northbridge Analytics.
Sale desde su propio correo, en el mismo hilo que el mensaje del cliente.
Editar
En el ejemplo el texto no se puede editar; en su espacio, aquí se abre el editor de la contestación.
Hello,
Thank you for your message.
Thank you for asking about paying in instalments. We can offer the following schedule for invoice INV-1266 (USD 5,400.00):
1. Oct 30, 2026: USD 1,800.00
2. Nov 29, 2026: USD 1,800.00
3. Dec 29, 2026: USD 1,800.00
To accept this schedule, reply to this email to confirm it.
Until the schedule is confirmed, the invoice remains due as stated. Once it is confirmed, we will not send reminders while the instalments are paid on time.
How to pay
Pay by bank transfer to:
Account name: Northbridge Analytics
Bank: Example Bank
Account number: SAMPLE0001
Payment reference: INV-1266
Your payment goes directly to Northbridge Analytics; no third party receives or handles it.
If you need anything else, simply reply to this email.
Kind regards,
Northbridge Analytics
This is a courtesy billing reminder sent by Northbridge Analytics about the invoice referenced in this message, which you hold directly with us. We are the original creditor for this invoice; this is not a communication from a third-party debt collector, and nothing in this message is intended as any kind of threat. If you have already paid, or if you believe the invoice or amount is incorrect or in dispute, reply to this email or contact billing@northbridge.example and we will pause reminders on this account while we review it with you. If the timing is simply difficult, let us know and we will work out an arrangement.
ref: ar-quickbooks-1266
This email was drafted with AI assistance on behalf of Northbridge Analytics.
El plan de pago se crea al enviar esta respuesta y solo es vinculante cuando su cliente lo acepta.
Sale desde su propio correo, en el mismo hilo que el mensaje del cliente.
Editar
En el ejemplo el texto no se puede editar; en su espacio, aquí se abre el editor de la contestación.
Qué hacemos con las respuestas
Copia de factura · estado de cuenta · W-9 y datos bancarios · plan de pagos · promesa de pago · disputa (la registramos y pedimos documentos) · pregunta sobre la factura · «ya pagamos».
Una respuesta desde la dirección a la que fue la carta que dice «ya pagamos», «pagaremos el día 15», «la disputamos» o «no nos escriban» detiene al instante los recordatorios de esa factura.
Quejas, amenazas de acciones legales, solicitudes de cambio de datos bancarios (un esquema de fraude frecuente), peticiones de descuento.
Documentos y reglas de contestaciónDocumentos que adjuntamos, límites de los planes de pago, contestación automática a solicitudes repetidas.
Documentos para sus clientes
Súbalos una vez: los adjuntamos cuando un cliente los pide. PDF, PNG o JPEG, hasta 5 MB.
Planes de pago que puede ofrecer
Cuando un cliente pide pagar a plazos, el calendario propuesto se mantiene dentro de estos límites.
Solicitudes repetidas de documentos
Cuando un cliente vuelve a pedir un documento que usted ya aprobó para él —una copia de factura, un estado de cuenta o su W-9—, se envía el mismo tipo de respuesta sin esperarle. Los datos bancarios nunca se envían automáticamente. Desactivado por defecto y nunca con el modo seguro activado.