Respostas dos clientes
Respostas às suas cartas — nós as lemos e preparamos a resposta. Agora: 4 respostas prontas aguardam a sua aprovação.
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Hello,
Thank you for your message.
We have recorded your dispute about invoice INV-1265. Reminders for this invoice are on hold while we review it.
Attached for reference is a summary of the invoice as recorded in our books. It is a summary, not the original invoice document.
To review it, it would help to have:
- your purchase order number for this order;
- the delivery address and the date the delivery was expected;
- whether any part of the order arrived, and any goods-received note on your side;
Reply to this email with whatever you have, and we will come back to you once we have reviewed it.
If you need anything else, simply reply to this email.
Kind regards,
Northbridge Analytics
This is a courtesy billing reminder sent by Northbridge Analytics about the invoice referenced in this message, which you hold directly with us. We are the original creditor for this invoice; this is not a communication from a third-party debt collector, and nothing in this message is intended as any kind of threat. If you have already paid, or if you believe the invoice or amount is incorrect or in dispute, reply to this email or contact billing@northbridge.example and we will pause reminders on this account while we review it with you. If the timing is simply difficult, let us know and we will work out an arrangement.
ref: ar-quickbooks-1265
This email was drafted with AI assistance on behalf of Northbridge Analytics.
Sai do seu próprio e-mail, na mesma conversa da mensagem do cliente.
Editar
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Hello,
Thank you for your message.
Here is what our records show for invoice INV-1264:
Purchase order: PO-26066
Items on the invoice:
- Subscription, monthly, Sep 2026: USD 4,800.00
If you need anything else, simply reply to this email.
Kind regards,
Northbridge Analytics
This is a courtesy billing reminder sent by Northbridge Analytics about the invoice referenced in this message, which you hold directly with us. We are the original creditor for this invoice; this is not a communication from a third-party debt collector, and nothing in this message is intended as any kind of threat. If you have already paid, or if you believe the invoice or amount is incorrect or in dispute, reply to this email or contact billing@northbridge.example and we will pause reminders on this account while we review it with you. If the timing is simply difficult, let us know and we will work out an arrangement.
ref: ar-quickbooks-1264
This email was drafted with AI assistance on behalf of Northbridge Analytics.
Sai do seu próprio e-mail, na mesma conversa da mensagem do cliente.
Editar
No exemplo o texto não é editável — no seu espaço, aqui abre o editor da resposta.
Hello,
Thank you for your message.
As requested, attached is a summary of invoice INV-1272 as recorded in our books. It is a summary, not the original invoice document; if you need the original, reply to this email and we will send it.
The open balance is USD 5,700.00, due on Sep 22, 2026.
How to pay
Pay by bank transfer to:
Account name: Northbridge Analytics
Bank: Example Bank
Account number: SAMPLE0001
Payment reference: INV-1272
Your payment goes directly to Northbridge Analytics; no third party receives or handles it.
If you need anything else, simply reply to this email.
Kind regards,
Northbridge Analytics
This is a courtesy billing reminder sent by Northbridge Analytics about the invoice referenced in this message, which you hold directly with us. We are the original creditor for this invoice; this is not a communication from a third-party debt collector, and nothing in this message is intended as any kind of threat. If you have already paid, or if you believe the invoice or amount is incorrect or in dispute, reply to this email or contact billing@northbridge.example and we will pause reminders on this account while we review it with you. If the timing is simply difficult, let us know and we will work out an arrangement.
ref: ar-quickbooks-1272
This email was drafted with AI assistance on behalf of Northbridge Analytics.
Sai do seu próprio e-mail, na mesma conversa da mensagem do cliente.
Editar
No exemplo o texto não é editável — no seu espaço, aqui abre o editor da resposta.
Hello,
Thank you for your message.
Thank you for asking about paying in instalments. We can offer the following schedule for invoice INV-1266 (USD 5,400.00):
1. Oct 30, 2026: USD 1,800.00
2. Nov 29, 2026: USD 1,800.00
3. Dec 29, 2026: USD 1,800.00
To accept this schedule, reply to this email to confirm it.
Until the schedule is confirmed, the invoice remains due as stated. Once it is confirmed, we will not send reminders while the instalments are paid on time.
How to pay
Pay by bank transfer to:
Account name: Northbridge Analytics
Bank: Example Bank
Account number: SAMPLE0001
Payment reference: INV-1266
Your payment goes directly to Northbridge Analytics; no third party receives or handles it.
If you need anything else, simply reply to this email.
Kind regards,
Northbridge Analytics
This is a courtesy billing reminder sent by Northbridge Analytics about the invoice referenced in this message, which you hold directly with us. We are the original creditor for this invoice; this is not a communication from a third-party debt collector, and nothing in this message is intended as any kind of threat. If you have already paid, or if you believe the invoice or amount is incorrect or in dispute, reply to this email or contact billing@northbridge.example and we will pause reminders on this account while we review it with you. If the timing is simply difficult, let us know and we will work out an arrangement.
ref: ar-quickbooks-1266
This email was drafted with AI assistance on behalf of Northbridge Analytics.
O plano de pagamento é criado ao enviar esta resposta e só vale depois que o cliente o aceitar.
Sai do seu próprio e-mail, na mesma conversa da mensagem do cliente.
Editar
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O que fazemos com as respostas
Cópia da fatura · extrato · W-9 e dados bancários · plano de pagamento · promessa de pagamento · disputa (registramos e pedimos documentos) · pergunta sobre a fatura · «já pagamos».
Uma resposta do endereço para onde foi a carta dizendo «já pagamos», «pagaremos no dia 15», «contestamos» ou «não nos escrevam» para na hora os lembretes dessa fatura.
Reclamações, ameaças de processo, pedidos para mudar os dados bancários (um esquema de fraude comum), pedidos de desconto.
Documentos e regras de respostaDocumentos que anexamos, limites dos planos de pagamento, resposta automática a pedidos repetidos.
Documentos para os seus clientes
Envie uma vez — anexamos quando um cliente pedir. PDF, PNG ou JPEG, até 5 MB.
Planos de pagamento que você pode oferecer
Quando um cliente pede para pagar em parcelas, o cronograma proposto fica dentro destes limites.
Pedidos repetidos de documentos
Quando um cliente volta a pedir um documento que você já aprovou para ele — cópia da fatura, extrato de conta ou W-9 —, o mesmo tipo de resposta é enviado sem esperar por você. Dados bancários nunca são enviados automaticamente. Desativado por padrão e nunca com o modo seguro ativo.