Executive Business Review

cus_brixton_labs

ARR

$96000

Renews

2026-06-25

Days to renewal

34

Classification

likely churn

This account is showing strong churn signals ahead of renewal. The factors and evidence below converge on a value-perception risk; act on the recommended play before the renewal date.

Generated 2026-07-21

25-week health trend

No health history yet - the trend appears once the daily scan has run for a few weeks.

Risk factor breakdown

Factor	Weight	Current	Contribution
payment history	0.40	0.40	0.160
usage trend	0.30	0.86	0.258
champion status	0.20	0.60	0.120
support sentiment	0.10	0.82	0.082
Total score			0.620

Evidence highlights

NPS (1)

nps:survey_2026q2_brixton Detractor: CTO Devon P. scored 4/10 — 'powerful, but the UI bugs are costing us time'. · 2026-05-14

PostHog (1)

posthog:ph_brixton_api API call volume down 58% month-over-month; the two heaviest integrations went silent on 2026-05-09. · 2026-05-16

Stripe (1)

stripe:in_brixtonRENEW Upcoming invoice $96,000 due in 34 days; auto-renew on. · 2026-05-18

Recommended play

exec save call Expected lift: high

Product-usage collapse converging with an economic-buyer detractor who cites reliability — a reliability+roadmap exec conversation outranks any discount here.

posthog:ph_brixton_api nps:survey_2026q2_brixton

Renewal timeline

No activity on record for this account yet.

What we're watching

Nothing flagged - this account is steady.