Renewal Manager Cockpit Health Forecast Save plays Portfolio

cus_silvercrest_tax

$33000 ARR · renews 2026-10-21 · 152d to renewal

standard severity LOW score 0.380

Factor	Weight	Current	Contribution
payment_history	0.40	0.32	0.128
usage_trend	0.30	0.36	0.108
champion_status	0.20	0.38	0.076
support_sentiment	0.10	0.34	0.034
TOTAL			0.346 (LOW)

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Account health · daily diary from the merged monitor

Diary starts with the next scan

The account-health watcher writes its first entry at the next 06:00 scan. Entries appear here as they're written — verbatim, never summarized.

Timeline · unified account history

No activity yet. As the daily scan, health checks, save plays and renewals accrue, they merge here into one history — newest first.

Evidence · cited signals the worker reasoned over

Evidence from stripe zendesk

Stripe 1

stripe:in_silvercrestRENEW 2026-05-14

Stable seat count; on-time payments; renewal 152 days out.
Raw payload
```
{
  "amount_usd": 33000
}
```

Zendesk 1

zendesk:ticket_silvercrest_csat 2026-05-16

Latest quarterly CSAT 4.1/5; one open low-priority feature request, no escalations.

Diary · longitudinal account memory

First scan — diary builds one paragraph per daily run starting on the next 06:00 UTC tick. After 6 months you have 180 entries; the moat is real and time-based.

Confidence

Medium-High

All three sources connected — Stripe billing, Slack channel signals, and HubSpot deal context. The worker's classification cites evidence from each source.

Stripe

connected

Slack

connected

HubSpot

connected

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