department · customer success role · account health watcher
Inbox
Continuous account-health monitoring. Refreshes every 30 seconds; the daily scheduler at 06:15 UTC produces the underlying diary.
3 red
4 yellow
4 green
1 silenced
| Customer | Status | Days at status | Last run | Owner | Save play | Note |
|---|---|---|---|---|---|---|
| Acme Robotics stripe | red | 11d | 2026-05-22 15:30 | csm@northbridge.example |
exec sponsor outreach
high
|
|
| Helix Cloud Services stripe | red | 4d | 2026-05-22 14:30 | amy@northbridge.example |
usage recovery play
medium
|
ack |
| Mailroom intercom | red | 7d | 2026-05-22 11:30 | csm@northbridge.example |
discount and extend
medium
|