Renewal Manager Cockpit Health Forecast Save plays Portfolio

cus_northbridge_data

$44000 ARR · renews 2026-08-04 · 74d to renewal

expansion Ready to buy severity LOW score 0.180

Factor	Weight	Current	Contribution
payment_history	0.40	0.12	0.048
usage_trend	0.30	0.18	0.054
champion_status	0.20	0.16	0.032
support_sentiment	0.10	0.22	0.022
TOTAL			0.156 (LOW)

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Account health · daily diary from the merged monitor

Diary starts with the next scan

The account-health watcher writes its first entry at the next 06:00 scan. Entries appear here as they're written — verbatim, never summarized.

Timeline · unified account history

Save play expansion_pitch 2026-05-20

Seat overages on Stripe plus an explicit Slack request for more seats plus a product-qualified HubSpot deal — a ready-to-buy expansion. Lead with the multi-team rollout.
↑

Health yellow → green 2026-05-16

MRR up 24% MoM on seat overages and three new add-on line items this cycle. Status improves to green — momentum is up.
Diary expansion LOW 2026-05-11

Eng lead asked for ten more seats for the data team. Classifying expansion; routing an expansion pitch.

Save play · Tier-2/3 supervised retention recommendation

expected lift: high

expansion pitch

Seat overages on Stripe plus an explicit Slack request for more seats plus a product-qualified HubSpot deal — every signal points the same direction. This is a ready-to-buy expansion, not a save; lead with the multi-team rollout.

Anchors · cited evidence source_ids

stripe:in_1Q2northbridgeEXP slack:C04NBR/p1716290400

Evidence · cited signals the worker reasoned over

Evidence from stripe hubspot slack

HubSpot 1

hubspot:deal_7720144 2026-05-20

New deal auto-created: 'Northbridge — Platform expansion' ($60k) sourced from product-qualified signal.

Slack 1

slack:C04NBR/p1716290400 2026-05-19

Eng lead: 'we're rolling the workflow engine out to the data team next — can we get 10 more seats?'

Stripe 1

stripe:in_1Q2northbridgeEXP 2026-05-17

MRR up 24% MoM on seat overages; three add-on line items appeared this cycle.
Raw payload
```
{
  "mrr_delta_pct": 24
}
```

Diary · longitudinal account memory

First scan — diary builds one paragraph per daily run starting on the next 06:00 UTC tick. After 6 months you have 180 entries; the moat is real and time-based.

Confidence

Medium-High

All three sources connected — Stripe billing, Slack channel signals, and HubSpot deal context. The worker's classification cites evidence from each source.

Stripe

connected

Slack

connected

HubSpot

connected

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