department · customer success role · renewal hunter
$0
0.0% of book · next 30 days
$0
Composite score crossed top threshold
$0
Worker-identified upsell upside
$184,000
Renewals confirmed this quarter
Total book monitored: $262,000 · 3 customers
Inbox
Per-customer renewal-risk classifications, refreshed every 30 seconds. The daily scheduler at 06:00 UTC produces the underlying scores.
Likely churn · 0
No customers in this bucket.
At risk · 3
cus_cobalt_forge
$58000 ARR · 46d to renewal
“Champion (Maya O.) moved into VP Engineering role; primary admin not reassigned for 18 days.”
Confidence: Medium
cus_helix_cloud
$120000 ARR · 52d to renewal
“Seat utilization fell from 78% to 41% after Q1 reorg; 12 of 22 active seats logged 0 hours last 30 days.”
Confidence: Medium
cus_pelican_health
$84000 ARR · 63d to renewal
“Salesforce sync disconnected since 2026-05-04; no billing-contact response to two outreach emails.”
Confidence: Medium
Expansion opportunity · 0
No customers in this bucket.
Standard · 0 (quiet accounts — click to expand)
No quiet accounts.