department · customer success role · renewal hunter
$316,000
100.0% of book · next 30 days
$316,000
Composite score crossed top threshold
$0
Worker-identified upsell upside
$184,000
Renewals confirmed this quarter
Total book monitored: $316,000 · 3 customers
Inbox
Per-customer renewal-risk classifications, refreshed every 30 seconds. The daily scheduler at 06:00 UTC produces the underlying scores.
Likely churn · 3
cus_acme_robotics
$148000 ARR · 21d to renewal
“No logins from primary admin (Maya O.) in 14 days; support ticket #4821 escalated 2026-05-18 — pricing pushback.”
Confidence: Medium
cus_mailroom_inc
$72000 ARR · 11d to renewal
“MAU dropped 31% over last 14 days; billing contact (Priya M.) viewed competitor comparison page 2026-05-19.”
Confidence: Medium
cus_brixton_labs
$96000 ARR · 34d to renewal
“API call volume down 58% MoM; latest NPS survey returned a 4 from CTO (Devon P.) with comment about UI bugs.”
Confidence: Medium
At risk · 0
No customers in this bucket.
Expansion opportunity · 0
No customers in this bucket.
Standard · 0 (quiet accounts — click to expand)
No quiet accounts.